Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations, or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between a low performing team and a high performing team.
On average, 65-75% of employees want more feedback from their supervisors. Last year at Public Works we conducted an employee survey and multiple focus groups to learn that our employees are right on target with this statistic – your employees want to hear from you!
This course will teach you to:
•Recognize the roles and responsibilities of a coach
•Understand the Coaching for Peak Performance model
•Give performance feedback on a consistent basis
•Coach to maintain standard performance
•Coach to improve substandard performance
•Coach to exceed standard performance and develop new skill sets
Communication Skills
Business Skills
Human Resource Management
Date and Time
Wednesday, January 23, 2019 9:00 am-11:30 am PDT
Location
University of Public Works 30 Van Ness Avenue Suite 3900